I requested a sofa person in June, the very first shipping was created and also the dirt covers were cut. They tried a second shipping plus they sent exactly the same precise furniture! They stated I'd need to contact them-and obtain an excellent control examination, that we did. They arrived a 3rd ...
1. The main problem - they lie a lot! Sale person told us the sofa is made in US - lie from China. We found this out when they could not deliver in time - they explained that container from China was hold at the border. 2. The promise to deliver entire order but delivered only part of it and we are ...
I purchased a living and dining room set from Marlo furniture in Forestville, MD, I must admit the sales reps that I dealt with were professional, but everything after that goes down hill. First my delivery dates kept kept getting pushed further and further away, and when I would call and inquire ...
I am writing this complaint letter not to seek any type of pecuniary benefit, but merely to express my extreme frustration with Marlo Furniture's Customer and Delivery Services. Background of my purchase/delivery is as follows: On July 13th, my girlfriend and I purchased a sleeper sofa, nightstand ...
I'll list the events chronologically: 04/10: Bought a King bedroom set from Marlo's Rockville store. To be delivered on 04/18. 04/18: During delivery, one of the stands of the centre support (that supports the slats) broke. Also the slats delivered were generic ones and not the same as seen in the ...
You know, I believe myself to be a fair and tolerant person and I understand that sometimes suppliers can let you down, which seems to be a regular occurrence with the contractors Marlo use to deliver and make their furniture. I find it amazing that this company has not realized that most, if not ...