I purchased a 5-year warranty for my living room set. I called Marlo in January to set up an appointment for a technician to come fix my couch. The cushions have a small tear from them separating from the couch. The appt was set up for January 26th. I took off of work, unpaid, to wait for the ...
I purchased the table and chairs back in September. I was amazed even in my first visit to purchase the table how awful the customer service was... But bought them anyway. The table was delivered 2 weeks later, and was damaged, a corner bashed in and a gash on the top of the table. I was told ...
THE MARLO SAGA 06/22/05 Purchased dining room furniture at Marlo Furniture in Alexandria. Consisted of table, 2 arm chairs, 4 side chairs, and china cabinet/buffet. 07/10/05 - 1st scheduled delivery. Marlo Cancelled - Set was damaged. 07/30/05 - 2nd scheduled delivery. Marlo cancelled - Order ...
Ordered some furniture to be delivered on 8/3/06. The furniture is dropped off at my home with someone who was helping me move into my new home. This was not suppose to be done because I had explicit instructions to call myself and my wife, who only works only 10 minutes from my home in rush hour ...
I went in and purchased a 2pc china cabinet on 5/1/06; today I learned of my second non delivery date. Today is 06/5/06 now the scheduled (if you can call it that) is now the end of June. Marlo offers products... Makes a promise of delivery of said product... Cant make delivery, but sure can take ...
Feb I purchase living room set from Marlo, around about May or June the Sleeper Sofa was damage after sererval calls Tech finally show up and stated a part needed to be replaced, Tech came out in July 05. Two months later still no part I called and Called finally in Dec in went in the store and ...