I bought a bedroom set at the Rockville store and the store did not honor many of their promises. For one, the delivery date was later than what promised on their advertising. Then, the delivery company did not call each time they came (they had to come several times indeed!). When they came the ...
I purchased a girl's canopy bedroom set from this place almost a year ago (February; posted wrong year previously), and to this date (december 21), have not received a simple replacement handle of a night stand that was defective with the initial delivery; the handle could not hold a screw because ...
I purchased a recliner from Marlo in February. They set up 2 different delilvery dates and did not show up, when I called they said it was a mistake that the recliner was on back order. I finally received it at the end of April. I also purchased a set of glass end tables in Febrary that were ...
I have been a past purchaser of Marlo's furniture. I have purchased three bedroom sets, one was over $3,000.00 and the salesman haggled me over the five year warranty. This purchase was during one of these sales, No Interest and No Payment for a Year. It took them at least six different deliveries ...
My family and friends have for years expressed the great customer service and quality of the Marlo Furniture. Based on this feedback, I decided to purchase my sofa from Marlo. On July 13 with good faith, I purchased a sofa and ottoman from the Alexandria location of Marlo Furniture. When I ...
I purchased a bed room set from Marlo Rockville Store on July 22. The first delivery was scheduled for August 4. When the set arrived, i found that the headboard was defective. I called their customer service reschedule a delivery. After waiting on line for at least 10 to 15 mins, i was finally ...