Used magic jack an was pretty happy until aug the 3rd when i woke up to find they canceled our account. Claimed that we violated terms of agreement. Customer service would not explain how we had violated terms of servie. We have used this service for three yrs an never violated the terms of ...
I have spent over 3 hours today trying to resolve an issues with my magic jack. I have three units two work great. Needed to reactivate one unit and get resove some issues. Tried four different support reps each had a canned reply could not get anyone to help resolve my problem just canned ...
Magic Jack I cannot receive incoming calls. Every time i call from my cell i hear that all circuits are busy. Why? If u are answering this i would like u to no that ur customer service love chat is not 24/7. I tried at 6 o'clock am and i saw a blank chat screen. ...
Magic Jack does not work with every high speed internet provider and they do not disclose that. They are difficult to work with. We wanted our home phone available for AT&T to transfer back so we could keep our number we have had for 29 years, and MJ will not make it available to AT&T. ...
I have an issue with my modem/router after a power failure and need to call time warner cable, but I always get 'we're sorry your call cannot be completed as dialed, please check..." It works fine from my 10 cent/minute cell phone ...
Terrible experience! After 6 months of reporting the same problem over and over to the chat agent in the so called "customer care" (if they had any idea of what that means). There is no answer and the only promise I get every time is: we will contact you with a solution. As you know the ...