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Magic Jack
Found 1382 reviews / complaints
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Magic Jack
Magic Jack

Magic Jack does not work with every high speed internet provider and they do not disclose that. They are difficult to work with. We wanted our home phone available for AT&T to transfer back so we could keep our number we have had for 29 years, and MJ will not make it available to AT&T. ...

Magic Jack
NO customer service

Terrible experience! After 6 months of reporting the same problem over and over to the chat agent in the so called "customer care" (if they had any idea of what that means). There is no answer and the only promise I get every time is: we will contact you with a solution. As you know the ...


Magic Jack
Magic Jack phone service On 8/28 my MJ service was cancelled, MJ rep said I had violated the TOS by making 20 times the av MJ user number of calls. No refund. I had purchased 5 add years in 5. I did not have the MJplus

I have been using the original Magic Jack for going on 4 years. 3 months ago I extended my service for an additional 5 years. Yesterday my Magic Jack stopped working. I was unable to make or receive any calls. When I went to magicjack.com and chose live chat, the service rep told me I had violated ...