I purchased a Magellan GPS brand new at Costco only to discover the maps were not even reasonably recent. For example, a fairly major DC suburban town that has existed since 1995 is not recognized at all by the system 13 years later. Shopping plazas and roads that have been built for years are not ...
I bought a Magellan Maestro from Costco tested it out and found the new freeway (which had been completed about 2 years ago) was not in the GPS unit. I called Customer (no) service and was told they sell them with whatever maps are on them until that model is sold out and if I wanted to update the ...
I am having a problem with Magellan. I sent my unit off to get repaired in August. They took my credit card information to charge me for repairing the unit and said it would be a couple of weeks. A month went by and I had not received my unit back. I called Magellan and to get someone who did not ...
The screen on my Roadmate 2000 cracked and I called the support number for assistance on a Sunday. I was told the service rep (Tony) opened a repair ticket with all the information I gave them, including the quoted price for repair of $95. As it might have been my fault, I was ok with that. ...
Needed to have a Magellan eXplorist Gps unit repaired so I called the technical support number. Was told they did not have any parts (2 year old unit!) to fix it but I could upgrade to a new unit. When I asked how much to upgrade I was told full price! Of course they would take my credit card ...
I purchased a map from the Magellan web site in December for my Road Mate 3000T North America GPS unit. The web site sells this Map as a new upgrade, however the map is dated 3rd quarter of 2006. Most of the streets on the map are outdated. The gas stations and restaraunts are outdated. I paid ...