HORRIBLE customer service and business etiquette! We had booked a hotel wanted to cancel due to a bad storm that paralyzed the entire highway system! Called 2 days straight being on hold with no one ever answering the phone! Day three we finally talk to someone who says "sorry for your luck, ...
I booked travel on Jetsetter for the Surrey Hotel in NY. On their site it said the room fee was $591/night. When I booked, the order summary showed $695/night. After complaining I discovered the difference was that they hid from view the fees and taxes in their summary. The way they represented ...
I got a great deal on a hotel through jet setter. It was normally a $280 room that I got for$175. The week before our trip, I got an email saying that the hotel was overbooked and I could either book for another weekend, not an option since we had plane tix and childcare lined up, move to a ...
I booked a stay through JetSetter for a stay at The Signature MGM Grand. The property owner is Luxury Hotels Internatioal. When you book through this company - MGM Grand takes no responsibilty for anything that happens and you have to go through JetSetter or LHI. An unknown woman used a key to come ...
Does anyone know anything about Jetsetter.com It seems like a pretty cool site and good idea. The model of invitation only creates buzz. Are the prices really good? Is the process easy and of value? How is the customer service? Please let me know. ...