HORRIBLE customer service and business etiquette! We had booked a hotel wanted to cancel due to a bad storm that paralyzed the entire highway system! Called 2 days straight being on hold with no one ever answering the phone! Day three we finally talk to someone who says "sorry for your luck, ...
I booked travel on Jetsetter for the Surrey Hotel in NY. On their site it said the room fee was $591/night. When I booked, the order summary showed $695/night. After complaining I discovered the difference was that they hid from view the fees and taxes in their summary. The way they represented ...
I got a great deal on a hotel through jet setter. It was normally a $280 room that I got for$175. The week before our trip, I got an email saying that the hotel was overbooked and I could either book for another weekend, not an option since we had plane tix and childcare lined up, move to a ...
I acquired a good deal on the resort through jet-setter. It had been usually a $280 space that I acquired for$175. The week before our journey, I acquired a contact stating the hotel was overbooked and that I might possibly guide for another weekend, no alternative because we'd airplane tix and ...
I booked a stay through JetSetter for a stay at The Signature MGM Grand. The property owner is Luxury Hotels Internatioal. When you book through this company - MGM Grand takes no responsibilty for anything that happens and you have to go through JetSetter or LHI. An unknown woman used a key to come ...
I acquired a good deal on the resort through jet-setter. It had been usually a $280 space that I acquired for$175. The week before our journey, I acquired a contact stating the hotel was overbooked and that I might possibly guide for another weekend, no alternative because we'd airplane tix and ...