I dont understand why i'm paying $60 a month but have a limit on how much time I can spend surfing the intetnet, I think that is wrong. ...
The way Hughesnet handles the download limit is so cryptic so that customers have no way to monitor their download daily limit. Then if you exceed it you have to wait 24 hours before they restore your normal download speed or you can spend $7.50 to restore it immediately. You do not have a set time ...
After several calls to Hughesnet Level 1 customer service (in India), complaining of interrupted web browsing, and frequent "web acceleration errors" at their National Operations Center (NOC), and several referrals to Level 4 (no explanation of what happened to levels 2 and 3, but I don't ...
I work for a retail chain and when we acquired a new store we also acquired their HughesNet service. It is my job to be in constant contact with many vendors and I can say from experience that HughesNet has the WORST customer service I have ever encountered. The service reps are of no help ...
This company will screw you over.internet service is far from high-speed, it is more like dial up. Had the service from July until October. I was on the month to month plan, so I thought. When I went to cancel I was told that I would have to pay a cancellation fee because my contract was not up. I ...
My main gripe with HughesNet is their over subscribing. When we move out to the country and got this service Apr of I knew from the get-go that it was going to a far cry different experience from the Comcast internet service we had when we lived in town. But I said, hey 1.5 Mbps shouldn’t be all ...