As a longtime Hughesnet customer, I recently requested an upgrade from an HN7000 to an HN9000 internet system in November. After a number of problems getting the orders and schedules arranged, the contract servicer came and did the installation. During the arrangements for the upgrade, I was ...
This is the WORST Service I've ever had. The internet service is slower than slow. So slow in fact that I was unable to load Google or even Facebook on my computer most of the time. I contacted tech support on several occasions and the problem would be fixed for a very brief period of time only.in ...
Hughesnet service is extremely poor and is not much faster than dial up. I have contacted the company prior regarding this problem costing me hundreds of dollars in recommended upgrades and not solving the problem. I tried to chat on numerous occasions with tech support regarding my slow Internet ...
I dont understand why i'm paying $60 a month but have a limit on how much time I can spend surfing the intetnet, I think that is wrong. ...
The way Hughesnet handles the download limit is so cryptic so that customers have no way to monitor their download daily limit. Then if you exceed it you have to wait 24 hours before they restore your normal download speed or you can spend $7.50 to restore it immediately. You do not have a set time ...
After several calls to Hughesnet Level 1 customer service (in India), complaining of interrupted web browsing, and frequent "web acceleration errors" at their National Operations Center (NOC), and several referrals to Level 4 (no explanation of what happened to levels 2 and 3, but I don't ...