The government agency that regulates satellite internet providers is the Federal Trade Commission or the FTC. I have filed a complaint with them about Hughesnet's "Fair Access Policy" and suggest that anyone having the same trouble as I am do the same. The FTC website is Gov/ This is my ...
I had them for two weeks, very very slow speed when it would even work. Now am stuck with non refundable $99 fee, I especially like how they promote the rebate for install. Oh wait that's only after the 30 days to cancel are up and then its a $400 fee. Very misleading, horrible customer service as ...
This is the worst place to do business ever! These idiots lost my work order and said it was nothing they could do to get someone out to get my internet connected. AND on top of that they expected me to call an installer in another state to see if they could connect my service. After reading these ...
I entered into a contract with Hughes net on September 12. The house burns down on June 6 and I call Hughes and they did not believed, Therefore, I FAX to them the Prince Frederick Report from the Fire departmen The house took until March to be finish. Therefore, I fax Hughes to send a Technician ...
The technician came, but the problem has not been resolved. He was supposed to cal me back for a return appointment and also an appointment for the "cable guys", but I have not heard back from him nor have I received an email from Hughes Net concerning this issue. I'm tired of not getting ...
I had Hughesnet for 2 years and it was nothing but problems. The connection was slow and the satellite would signal from a moderate wind. Everytime I called customer service or tech support I never got any help. Now that I have cancelled my service, hughes net is demanding I either climb on my roof ...