Usacomplaints.com » Internet & Web » Complaint / Review: Hughesnet - If I only had the choice of DSL or cable internet out here in the country. #757890

Complaint / Review
Hughesnet
If I only had the choice of DSL or cable internet out here in the country

My main gripe with HughesNet is their over subscribing. When we move out to the country and got this service Apr of I knew from the get-go that it was going to a far cry different experience from the Comcast internet service we had when we lived in town. But I said, hey 1.5 Mbps shouldn’t be all that bad. I regularly perform speed test. We never even get anywhere near that speed. Just before typing this I checked and it was 55.25 KBps. The best we’ve ever gotten is 225 KBps. But of course the 1.5 Mbps is “maximum” speed, I’m sure under optimum conditions that never exist in real life. And don’t even begin to try to play World of Warcraft or attempt to run a VPN on HughesNet because you simply CANT. The installation was a good experience and so far we haven’t been billed anything other than what we were supposed to be billed. But I swear, next year when our 2 year contract runs out, we’re cancelling. We’ll use a Verizon air card and hope for DSL in our area one day.


Offender: Hughesnet

Country: USA

Category: Internet & Web

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