We consistently rent floor sanders from Home Depot and pay cash for the deposit, as it can take one to two weeks for a deposit refund to be completed on a debit card. This is the only store in the Denver Metro area that refuses to accept a cash deposit. I had my team leave this store and ...
I am really not sure where to start... We bought several appliances from Home Depot. The washer and dryer are great. We also bought a refrigerator that had several issues. We talked to our salesman at Home Depot, and he was the only one who got anything done. Come to find out, we had been right the ...
I took the time to ask the returns desk about returning items without a receipt. They claimed that I could. I specifically stated that it was two years of random material from a job site. It was 193 items worth 435 dollars. I wasted four hours bringing the items to Home Depot. They rang it through ...
While visiting a Home Depot in Chula Vista, California, I met a young man in the Garden Section. His name is James, and he was fantastic. He not only helped us in the garden, but also walked us through the store the whole time, smiling and making us laugh. Then, to top it off, he helped us out to ...
This is to Home Depot management. Do you remember Montgomery Ward? They went out of business many years ago during good times. The reason was a very poor return policy. Your return policy and hiding behind a third party (TRE) is almost an insult to every customer who shops at Home Depot. Don't ...
I experienced a rude lady employee in the Outdoor Garden department who was very unhappy with her job and should not work with the public. This was on the morning of 6/5 at the Telegraph/Goddard store in Taylor, MI. I had called to see if a new supply of a certain product had arrived yet, as I was ...