I rented 3 videos from hollywood video in Dec. 2003. These were 5 day rental movies. I returned them in three days, with whitnesses. A month later I received a notice that these movies were not returned. I immediatley call the store and ask for the manager. He avoided me for 5 days. Never returned ...
Wow. I will try to make this short. I worked for Hollywood Video from 2 to 12. I was loyal and saw many customers get screwed out of money. They will say that if it's not in the computer then the video is not there. But I have searched the store and found several "lost" videos and dvd's ...
Hollywod video called my house with a recorded message that a video was past due at 1 o'clock AM on a week night!!! I called later (during normal business hours) to complain and was left on hold for 1 1/2 hours before I finally gave up. My e-mail messages were answered by form letters, and they ...
I would like to make it known how Hollywood Video treats their loyal customers and employee's. Here is my Story. It's worth reading.. My mother and I had be outstanding customers of the Hollywood Video Store in since they opened up, which has been quite a few years. I use to enjoy going there ...
I was a customer of Hollywood Video for years until one day I recieved a recorded phone message informing me that I had not returned the last two videos I had rented. I knew that I had returned them because I always personally hand the returns to the desk clerk, so I gave them a call. When they ...