I rented 3 videos from hollywood video in Dec. 2003. These were 5 day rental movies. I returned them in three days, with whitnesses. A month later I received a notice that these movies were not returned. I immediatley call the store and ask for the manager. He avoided me for 5 days. Never returned my calls. When I finally spoke with him. He assured me he would take care of it.
A couple of weeks later I get a bill from the main office. I called them immediatley. The same thing for weeks nobody would let me speak with a manager. I left several messages and wrote a letter. Still nobody would return my calls. If this company will ripp-off there good paying customers then they will do it to anybody. I'm 44yrs old Never paid a late bill in my life. How can this company make false accusations against their customers.
Its no different than being called a lair and thief. Please tell me how can we stop something like this from happening to somelse?
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