On Dec 29 case # 4636908948-461 I sent my HP Probook 4530s laptop in for repairs due to dead pixels. It was returned 2 days later unrepaired. (However Houston WAS able to replace my LCM case which wasn't necessary, so thanks for that!) On Jan 10 case #4668215661-461 I sent it back . I was told my ...
I ordered a replacement display for my laptop last week. I thought I would get a confirmation email regarding when the package would be shipped. Days went by and I didn't receive the email or package so I tried to get a hold of Tech Support. I discovered that is impossible to do. The call is sent ...
Our HP Pavilion pcis drive failed after barely 12 months. It was a dreadful, long-drawn out and annoying encounter, but atleast the majority of HPis technology support employees are useful. Nevertheless their Revenue ("House Shop") is anything I'll NEVER BUY FROM AGAIN. HPis support ...
I purchased an HP dv9000t laptop PC for $1852 from HP on 1/29. I also bought the 'bump-2-bump' "Total Care" 3 year Extended Service Plan at the same time. On 9/27/009 I noticed that a crack in the left hinge area of the case had developed and made it difficult to even open the case. I ...
This story is an ugly one. I bought an HP Pavilion DV-7 last Christmas with all the bells and whistles. From the beginning it seemed rather slow, and after a month applications started to hang. I rarely used it bc it seemed to over heat all the time and application crashes.in Sept. I contacted HP, ...
I purchased a HP computer at Costco in October. I have been a loyal Dell customer, but they were offering a good deal and 2 year warranty. My LCD screen cracked and I sent it back for repair. Of course this is "the one" thing not covered. I am very disappointed! Definitely not going to ...