Hewlett-Packard sold me a HP Pavilion dv7 lap top with a two year warrenty. At first I was glad I had when my screen cracked. In the process they removed my hard drive for protection. After I got it back, I opened the back and found out that the repair department only used one screw to fasten my ...
4-4-12 - I sent in a receipt and called in about my complaint. They approved the warranty, & sent a box. I sent it to them right away - as soon as the box came in the mail. I was told it would take about 2-4 weeks. A month later, they called saying a part they needed was on back order. They ...
My printer is out of warranty and just because I want to find out from Tech support if it is upgradable to ePrint so I can print from the iPhone or iPad I was told that I have to PAY A FEE. Are you kidding me? This is what your customer representative told me and that neither she or her manager ...
Hewlett Packard built it, and they won't stand behind it... Walmart sold it, and they won't stand behind it, Asurion Services Plans of Florida sold a $99 extended warranty plan through Walmart, and THEY won't stand behind it. At this point, after being passed around between the customer service ...
I purchased a HP Pavillion (Model m5390f) on September 20. The computer stopped booting up on April 8. It took two technicians and 87 minutes for Tech Support to realize that there really was something wrong with my six month old desktop system. Since the computer is still under warranty, HP paid ...
My new printer that came FROM qvc, but is an HP, 1/2 the time only prints after I unplug and plug back in. I have called TWICE, spending almost an hour each call, troubleshooting. The third time i told them i didn't have time to do that again, they needed to swap it, he said he would have a ...