On February 20, I called technical support as I am still under warranty for my Hp Pavilion. I was on the telephone with “Shabnam” for 1 hour as she attempted through about 12 steps to instructed me to fix my CD/DVD drive as opposed to simply fixing the possibly registry problem. After many steps ...
I bought a refurbished HP Pavilion dv6-6135dx from Tigerdirect.com in November and it has been nothing but trouble:. When I tried to plug in the HDMI the computer went dead. I sent it back for the 90 day warranty service and they replaced the motherboard and video card'. It came back working with ...
Hewlett-Packard / HP have the worst customer service out there. I purchased an HP Envy 14 in Dec. My warranty was never activated and when I opened the laptop the screen had hundreds of dead pixels. HP has no screens left (1600x900) and in addition to that have not activated my warranty. All they ...
I needed a printer/scanner/fax for my job. And since I already owned an HP laptop I decided to buy an HP printer. My thinking on this was that the HP printer should have no problems marrying up to the HP laptop, and since the internet service here is extremely slow (10 to 20 kbps a second download ...
On Dec 29 case # 4636908948-461 I sent my HP Probook 4530s laptop in for repairs due to dead pixels. It was returned 2 days later unrepaired. (However Houston WAS able to replace my LCM case which wasn't necessary, so thanks for that!) On Jan 10 case #4668215661-461 I sent it back . I was told my ...
I ordered a replacement display for my laptop last week. I thought I would get a confirmation email regarding when the package would be shipped. Days went by and I didn't receive the email or package so I tried to get a hold of Tech Support. I discovered that is impossible to do. The call is sent ...