I purchased a laptop in May within a few weeks I started having problems with the keyboard. It acts like the "Ctrl" key is stuck, performing short key functions instead of typing letters. E.G. Letter "h" opens history instead. When this happens, I can not type a URL in the ...
I emailed hp last night and was told to call phone number. Which i did. Spoke to a man from india, whom i couldn't understand well. I told him what was wrong with my laptop and he had me do a few things. Next thing i know is he took over my pc completely! He changed all my stuff around, like my ...
Hewlett-Packard sold me a HP Pavilion dv7 lap top with a two year warrenty. At first I was glad I had when my screen cracked.in the process they removed my hard drive for protection. After I got it back, I opened the back and found out that the repair department only used one screw to fasten my ...
4-4-12 - I sent in a receipt and called in about my complaint. They approved the warranty, & sent a box. I sent it to them right away - as soon as the box came in the mail. I was told it would take about 2-4 weeks. A month later, they called saying a part they needed was on back order. They ...
My printer is out of warranty and just because I want to find out from Tech support if it is upgradable to ePrint so I can print from the iPhone or iPad I was told that I have to PAY A FEE. Are you kidding me? This is what your customer representative told me and that neither she or her manager ...
Hewlett Pacakrd built it, and they won't stand behind it... Walmart sold it, and they won't stand behind it, Asurion Services Plans of Florida sold a $99 extended warranty plan through Walmart, and THEY won't stand behind it. At this point, after being passed around between the customer service ...