My touchsmart desktop, vista, crashed. After several days on the phone with teck support I was told I had to take it back to factory defaults. I lost 5 years of pictures. The computer is over 2 years old. Last year I purchased and extended warranty. I was told last week that I had no warranty. I ...
I talked having a help expert about how exactly my pc joint was separating which I realized I had been not the only real client who'd this occur. Then he proceeded to inform me that my bezel and joint could be changed without any cost in my experience. A couple weeks later-after I submitted the ...
Here are a few points taken from HP’s Standards of Business Conduct: Building trust together and I've rated each one as follows: 1) Passion for customers - FAILED2) Uncompromising integrity - FAILED3) Customer loyalty – FAILED Now let me tell you WHY: The following is an e-mail I sent to HP Canada ...
I have called HP technical support multiple times due to overheating. I have spoken to multiple technicians. The first time I was escalated to "Executive Customer Relations" to a Sam Hayre who I've never actually spoken to. I called back again for the same issue, spoke to a technician in ...
I own an HP branded notebook Pavilion dv 9000 that will be still on guarantee (it had been 83 times left, from the day of my first-contact with horsepower support) the pc was purchased, from eBay online merchant from US, was authorized with horsepower and approved as guarantee genuine product, that ...
I bought a new Hewlet Packard HP Officejet 6500A All in one printer and have a lot of problems with importing memory cards from camera to computer. I have done it before but it does not work all the time. I have tried their support but you have to pay to talk to a tech and after buying the new ...