I purchased a Compaq Presario laptop Dec. I purchased an extended warranty the same day that I purchased this laptop. I sent it in to be fixed before my warranty expired. Wal-mart's insurance company sent it back to me after almost 2 months and told me that there was moisture in the computer and ...
Hello, In my personal opinion, these people are terrorists!!! The following email was sent by me to the "board of directors" at HP (it speaks for itself); DateMon, Feb 28 at 9:46 AM Dear Board of directors; I purchased a HP Pavilion dm3 at Staples on 04/01 1:07pm for the purpose of ...
I have a Touch Smart TX2 which 2 months after the warranty expired my system board went. How do I know this is the issue, well being in tech support for over 20 years I know how to research and find T/S steps. I followed all steps listed in HP's self help and recovery area of the website. With each ...
Bought a brand new computer HP 3000-1223 from Sams Club on Sept 23,201o. Problems after about 6 weeks, customer service did nothing—talked to so many techs and finally was referred to my "case manager" who told me I had to ship it back to HP for repairs. Have sent it back 2 times in last ...
After only fourteen months the hard drive went bad on the HP mini 110 I purchased. I am now forced to buy a new computer because it would not be worth the cost or the wait to get a $350 dollar computer fixed when I can by an acer with identical specifications for only $250 dollars. I expect a ...
Had a problem with a printer. Registered on HP web-page and informed that printer was 'out of warranty' but given options to 'Chat with online technician' or e-mail support. Online technician was polite but informed me that he couldn't help because printer was out of warranty. Let him know that I ...