We purchased a new HP laptop just before Christmas. We had a few issues with it and called customer service which automatically routed our call to Technical Support. The quality of the call was very poor and I could not understand the person on the other end of the line. The call had obviously been ...
I don't think I should have to pay for one way shipping to get in warranty computer repaired. ...
Called for information concerning fax and telephone connections out of warranty. Yesterday technician very helpful... Even called our phone company to assist with problem. Disconnected called back today. Two techicians refused to give me assistance with out warranty... Or could purchase tech ...
I bought a HP desktop in late August, with in a month the computer wasn't working. Contacted HP, worked with a state-side tech, still couldn't get to work. He referred me to a more advanced section who could not get the computer to work. So it was decided that they would send me a set of recovery ...
Re: Andrea at TC Case #8051693371 I want to commend Andrea to you as a extraordinary tech support person. I have worked with four other techs (all from the PN location) that were unable to connect to my computer to take control of it to solve my problem. Andrea did it immediately. She is clearly ...
4 Years ago I bought the a HP DV 6000 lap top. My daughter uses it for highschool work. She now informs me that the computer no longer works. We have now been informed that the laptop was sold with a defect and the cost of repair would be $400-$500 dollars. I am irate due to the fact that I paid ...