Hewlett-Packard (HP)
Customer must pay one-way shipping for warranty repair of dead laptop
Bought a Compaq Presario CQ 65 in August for daughter going to college. It's the first week of Nov. And it's dead. Tried another charger at Staples store and nothing goes on. HP will replace/repair the computer, but we have to pay the shipping (one-way); Why? It was "inexpensive." That is ...