HP Officejet Pro K5400. Can't find the paper that jammed. Saw it going in poorly, and then it disappeared. Do you have local service center in Fort Lee, NJ area? I will appreciate your help. ...
My laptop crashed and I was advised to restore it. After doing so, I lost Microsoft Office. I bought Office when I purchased the laptop. I was told that was a trial. It was not. It was purchased. I'm thoroughly disgusted with your service and your product. ...
I have 2 HP laptops. One is 13 months old and needs a hardware repair costing half what I paid for the machine. The other one just cost me a few hundred dollars to repair defective hardware as well. It's also not very old. I would never, ever purchase an HP product again. The computers are junk. I ...
I purchased a HP Scanjet G4010 a year ago. It worked fine when my computer was running Micro$oft. Since then I switched to Linux. I learned later that HP doesn't support Linux. A wise-man once said, "HP has sold its soul to Micro$oft, " and I am inclined to believe him. Now I have a large ...
I have worked in customer service and store management for over 5 years and it is a complete lie for the customer service reps to say they have no chain of management. Every company is the us has not only a management team but a complaint department as well. I can not believe the lack of service I ...
I purchased an HP office jet printer a little over a year ago and it is no longer printing. It has had little use since I used only 3 packets of paper since purchase. When I called and spoke to a person (India) they told me that I should pay $29 so they could diagnose the problem and then I might ...