My son was scheduled to ride greyhound from Lubbock TX to Kansas City, MO on 5/15 to see his daughter graduate from Kindergarten to first grade. The bus broke down and the Lubbock clerk told him they were not sending another bus and that he would not be able to get a refund. After talking with the ...
Yesterday my mother was to come back home from Edmonton to Grande Prairie. She arrived at the terminal in Edmonton an hour early and got booked in. The whole time she was at the ticket counter, the attendant could only complain about how the company was trying to shut them down and how they were ...
My daughter got on a bus in phoenix, which to begin with was delay 3 or 4 hrs because the bus she was to depart on broke down. Now even worse, her bus driver gets lost coming into los angeles where she was to have a 30 min wait for next bus. Well it turns out that by getting lost the driver caused ...
I don't really know if Greyhound has their own car or minivan to drop off their customer from the station to their home (destination). My cousin was in san diego greyhound station, the guys who work there gave her a lift home. She paid the driver $35 to Chula Vista. I am glad they start the ...
I booked a trip along with two friends on the same travel itinerary from Toronto to London Ontario. I arrived early so I got on the bus. The bus was overbooked and my friends were all in line but behind me. I was allowed on the bus but my friends were not. I kindly requested the driver to let me ...
I submitted a refund request through the mail about two months ago and have not received anything from Greyhound. Not even a call stating that they received my request and were in the process of reviewing it. I have called multiple times over the past couple months to inquire about my request and ...