I wish to commend one of the staff of Greyhound. On my was from Providence, Rhode Island to New York, there was no available ticket for the sid time that I wanted. I met a Greyhound staff named Janet Martinez of the Kennedy Plaza Greyhound Office. She was very helpful and patient. She was ...
Got on bus in reading pa driver drove like a maniac. Second driver was very dis respectful I had another driver delay us over and hour because of his personal needs like smoking. Seat give u a sore butt and caking back bathroom was discuting floor was sticky and the recept and wifi didn't work I ...
I am currently on board a Greyhound bus from Baltimore to NYC that departed at 7:30 AM, and it got a flat tire at 9 AM near the University of Delaware in Newark, DE. The bus driver said that it would take 2-3 HOURS TO HAVE A REPAIRMAN COME REPLACE THE FLAT TIRE (a 10 minute job). She gave us the ...
My daughter just rode the greyhound from Calgary to Vancouver. They had a stop in Kamloops where she was to change buses, she had fallen asleep with her ear buds in. She woke up in an abandoned bus, no passengers, no driver, just alone in a locked bus in the bus parking lot. There was no one around ...
I bought a round trip ticket for my son to return home from school. Springfield, MA to Boston, MA He lost the return bus ticket. When he went to the Greyhound window he was told he had to buy a new ticket. He had his ID and the original confirmation number. I called Customer Service, talk about ...
I have been using Greyhound for nearly ten years to get back and forth between Boston and New Jersey, and unfortunately the good experiences have been just as frequent as the bad ones. As a member of the Road Rewards program, I find that I am never able to use my 10% or 15% discount online. Every ...