I Can't find my ticket stub that I paid for I just have one which i paid for our over weigh bag which we had to carry ourselve we slow us down because my sister walks with a cane and have a bad legs so I had help her out a lot to make sure we had a seat on the bus which we almost did'nt because the ...
I tried to purchase Greyhound tickets online and the site declined my card. I was confused as their shouldn't have been a lack of funds, so I checked my online statement. The company had charged me anyway, NOT ONCE BUT TWICE. Frantically, I called the web customer service, who barely spoke English, ...
I was travelling from Dallas, Tx to Stillwater, Ok on the 11th July. I had to switch buses when at Oklahoma City. When I reached Oklahoma City. I was told to run to the next bus or the bus will leave. That was the last bus for the day. So i went ahead and boarded the bus. I was told that my luggage ...
My daughter, away at college, bought a ticket for a trip home. She selected Will call for ticket delivery. When she arrived at midnight for her 1 am departure, she was told the Will Call office was closed until 7 am. Phone calls assured us that she could use her confirmation number to make it to ...
This company is just awful. No consideration for customers at all. I am currently sitting in the station in Columbus, Ohio waiting for a bus going to Cincinnati, Ohio. As of right now, the bus is 30 minutes late and I can only imagine how much longer it is going to take. I have an interview this ...
This was my first time taking a trip using Greyhound Bus line. I have never in my life seen a business where every employee was rude. My nephew got hit by a car and killed this 4th of July so I called to see if I could change my travel date back home. I tried to call the station where i was leaving ...