I ordered a hoodie through the Fall Out Boy website in August/early September and continuously called back and always got the same excuse that international delivery takes longer, but each time the amount of time grew and grew from 10 business days all the way to 2 months. Finally in January I was ...
I returned a Jack's Mannequin custom hoodie to Go Merch on January 27. Despite many e mails, phone calls and fax of the U.S. Postal Service Delivery Confirmation Receipt, I still have not received the promised refund of $35. Oo. The last phone call I made to Go Merch was in August and Heather told ...
I have had not only one, but two bad experiences when choosing to order band merchandise from this company. I have also only ordered band merch from this company twice. Last fall I preordered Lovedrug's latest CD "The Sucker Punch Show" via Go Merch. Typically when one preorders an album ...
I pre-ordered three items (a traditional package, a retro package, and a t-shirt all related to Jack's Mannequin) on July 30th - the release of the related content was Septmber 30th. I received only one of the three items in October - the traditional package. After contacting customer service, I ...
I ordered a T-shirt for my daughter of Feb 20. I got an email from Go merch the following day just as the others have claimed about htis company. Here is the email: Hi! This may come in handy. Please use this number to track you package throughout its journey to your home. It usually takes about ...
In mid October I ordered my daughter a limited edition of the new Fall Out Boy album with merchandise costing over $150. This was going to be her Christmas present. The order stated that the goods would be desptatched on December 15 for a Christmas delivery. Christmas arrived but the parcel didn't ...