To make a long story short, there was a mistake on my end by clicking Federal instead of State while filing on their website, AFTER I had paid $39.00 for both. I contacted a rep and asked if there was anything they can do. They said they would reopen the file, and I could go back in and click ...
I guess I should have checked here before using this company. I did get charged their fee. I did get a copy of my 2004 tax filing printed out however i do not believe it is correct and I opened & submitted a support question ticket for their accountants prior to finishing the filing and all ...
This is from the Customer support LIVE Chat. Six Days on my Tax Returns, when web site states Two Days~ Please wait for a site operator to respond. All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. You are now chatting with 'Kathryn' ...
I filed my 2006 taxes on 6/13/08. Based on their timetable a printable version of my taxes would by available within 3 business days. On 6/19/08, when my taxes were still not available, I attempted to contact the company. This is where the trouble began. A brief recap: (1) 800-755-3520 is the only ...
I was injured on the job 12/31 released from the hospital 5/23 Did not file my taxes for that reason now I try to file on filelate.com they stole my money. 1.) no taxes filed 2.) no download of my taxes so I can send them myself 3.) No Phone support 4.) No web support 5.) no email support 6.) I ...
In my haste to file late taxes, I turned to the internet. The web page looked good there was a live person on chat. All looked good. The person on live chat and the webpage promises support by email from accountants with 10 years exprience. I asked the chat person about changes as I had lost my w-2 ...