I am renting a storage unit at the Extra Storage in Nashville just off Haywood Lane and Antioch Pike. The owner/manager was of great help and lives close to the Storage Center. He is able to see who comes and goes from his house and because of this, I feel comfortable with the security of my unit ...
Moving out of my unit I filled out the little "move out notice" card and put my move out date as 2/18. My bill was due on the 14th. My fiance moved us out early on the 13th, did the walk through with the manager and made sure the unit was empty, went back into the office where some ...
This company is a piece of work! I am an existing customer, with the unit in my wife's name. For a second unit, they wanted me to fill out an application (fine!), but they wanted to fingerprint me (no way!). It's their policy! No way I am letting some random business have my fingerprints. When I ...
I have a storage unit and they are saying my account is past due. It definitely is not. Specifically, they say that my payment for August was not made. My payment is made directly from my checking account, and my account shows that payment was made at the end of July for August. I spoke with the ...
I would highly recommend staying away from this company. I had a disturbing experience with their Plymouth Meeting Location. They are an inflexible and insensitive company with little regard for their customers. The only thing they seem to care about is collecting money. There are better storage ...
Extra space storage has been charging its customers for air conditioning even when the ac is not working. One extra space manager in florida where I store, was fired because he confronted the company after 6 months of warning that the ac was not working. Customer must be notified when the ac is not ...