I booked a room in NYC and called to cancel the reservation because there is no electricity or power in the area for the time I'm schedule to stay, expedia.com has refused to refund me the money for the reservation, I even asked for a credit, but they said it was against their policy until they ...
The customer service was horrible! It took me 3 times and over 10 hours of wait time for return phone calls to finally get through after the first two times customer service hung up on me while I was on hold. Once I did get to talk to customer service they were very rude especially Cypress the ...
I have been on hold with Expedia for more than 2 hours now. 2 times I have heard an agent ring in, instead of coming online, the agent disconnects. This is a time sensitive issue. I sent an email with the usual resonse of 24 hour to 48 hour turnaround. I never had this problem with Travelocity, I ...
I recently booked two airline tickets through Expedia. Within a few days of booking, I had to change the return date. I talked to an Expedia representative about modifying the return date. The representative told me it would cost me over $600 per ticket to cancel and change the reservation. This ...
On January 4, I went to Expedia.com to get a flight and rental car. While on the site, I noticed an ad that said I could save $50-$100 by applying for and paying with a CitiBank credit card. I applied and received email giving me a number to call. When I called, I was given an account number with ...
This past Summer we obtained an Expedia/Citibank Visa card for our vacation. The first time we attempted to use the card while on vacation, Citibank declined the charge. We contacted Citibank and in order to reinstate the card, Citibank insisted on calling us at home. DID I MENTION WE WERE ON ...