I booked a hotel room in Vegas through expedia.com on April 16. I called back on April 17th and cancelled. Then told me that a refund was issued immediately but could take up to 10days depending on my bank or cardholder. Its April 19th and not pending deposit from expedia on my account yet! So I ...
I called Expedia to request changes to Itinerary 155311563073. I had purchased the trip insurance, in case I needed to change. The agent changed the airline ticket to the wrong date and did not change hotel. When I became aware of the agents mistake; Expedia would do nothing to correct their ...
Horrible experience! I Tried to price check and was on hold for 40 minutes and then hung up on. I called back and asked to speak w / cust serv, and was hung up on by the next ladyafter telling her my story (I was very calm and kind, never yelled). I even said what were you taught to do as a cust ...
I just had the worst experience dealing with 5, yes 5 customer service reps at Expedia. I was hung up on, or disconnected 2 times, I was on the phone for over 2 hours, I was told in the end by them that "its a free market, if your not happy go elsewhere". I called them each time to try ...
Expedia put my wifes last name wrong when I booked are flights. I called back the lady I spoke with kept me on hold for over half an hour. Then I asked to speak to a manager and was left on hold for another 30 minutes. Then I hung up and called back and was on there another 20 minutes. When he came ...
I booked hotel reservations for disney world on expedia.com. There was an offer to save $125.00 on my booking if I applied for the expedia citi credit card even though the annual fee is $75.00. So I did just that. I was approved but had to wait 10 days for the credit card to arrive. So I used ...