Horrible experience! I Tried to price check and was on hold for 40 minutes and then hung up on. I called back and asked to speak w / cust serv, and was hung up on by the next ladyafter telling her my story (I was very calm and kind, never yelled). I even said what were you taught to do as a cust ...
I just had the worst experience dealing with 5, yes 5 customer service reps at Expedia. I was hung up on, or disconnected 2 times, I was on the phone for over 2 hours, I was told in the end by them that "its a free market, if your not happy go elsewhere". I called them each time to try ...
Expedia put my wifes last name wrong when I booked are flights. I called back the lady I spoke with kept me on hold for over half an hour. Then I asked to speak to a manager and was left on hold for another 30 minutes. Then I hung up and called back and was on there another 20 minutes. When he came ...
I booked hotel reservations for disney world on expedia.com. There was an offer to save $125.00 on my booking if I applied for the expedia citi credit card even though the annual fee is $75.00. So I did just that. I was approved but had to wait 10 days for the credit card to arrive. So I used ...
My wife books reservations at a hotel in California through Expedia. We enjoy our stay and when we check out the clerk hands her a bill that is $200.75 less than what she paid Expedia. She just got off the phone with the Expedia manager and he tells her that she was not supposed to see that receipt ...
My wife and I recently returned from a night at the Beaver Creek Lodge, Room 508 to be precise. We noted the following issues during our stay and I took video and photographs to document the state of our room. I also mentioned these issues to the receptionist as we were checking out but 'Andy' ...