I used Empire Today to install new carpet in my master bedroom and office in Old Town Alexandria, Virginia. From the first phone call, I was impressed. The customer service from the representative who set up the home consultation, to the flooring consultant who visited my home to take measurements ...
Salesman Sal was great, very pleasant and easy going. Installers were also very pleaseant however I was not satisfied with the quality of work done. 1. Not enough grout was used on the ceramic tile that was installed in my kitchen, adhesive in some spots are visible. Also in some spots there were ...
I'm writing to tell everyone how wonderful empire and my sales rep, Christopher Erik Warner, is. If you are in dfw and in need of flooring you should contact empire an ask for Erik. It has been a great experience. ...
I decided to have the carpet removed in my hall and on the stairs in lieu of hardwood flooring. I should have done my homework first and looked on line for complaints. The salesman showed up right at 7:00pm, he was supposed to be there between 5 and 7:00. He didn't ask the right questions about ...
I heard Empires TV ads for years so I called them for an estimate on carpet. The sales rep, Cliff Crippen was on time for appointment and gave us a really good deal. They even installed it the next day. Id recomend Empire to anyone. ...
Had 4 bedrooms and the living room done by Empire, while they were installing the salesmen gets hold of my wife and starts selling her a new kitchen floor (which we needed). The salesmen gives us a price but doesn't mention the subfloor. So I ask him about the subfloor which he proceeds to say ...