Empire Today sent a rep out that we thought gave us a great price, we did give a "cash" security deposit, however when we needed to change the date and the color of some carpet he said to call him not Empire. When we decided to do so he did not meet with us as told, the next day he said ...
I contracted with Empire Today Carpets and discovered about $25,000 in jewelry was missing from a cabinet they moved during installation. I filed a police report, and of course the installer denied his crew took anything. Without video surveillance there was nothing the police could do. In ...
Susan was knowledgeable and professional during my free estimate appointment. ...
One of the most pleasant experiences we've had with a sales person coming to the house. Our rep, Christopher Erik Warner, was very friendly, extremely knowledgeable and made us feel like we mattered. ...
Called them on a Sunday, rep Charles C. Came on Monday evening. Very prompt, called ahead. He was very helpful and recommended what was best for us and not the most expensive. He gave us a very good price. We setup the installation for that Saturday. Company called 2 days ahead to. The installer ...
We ordered carpet on Saturday, and delivery was scheduled for Wednesday. We aren't naive — we know Empire is far more expensive, but we sacrificed cost for convenience (or so we thought) because we have a lot going on right now. Empire Today has been unbelievably inconvenient and a colossal, ...