I have bought new floors from empire today and the customer service is the best i have every had. They came to my house and sold me hardwood floors and i had shopped at luna and next day floors. Empire had a better product and a better price by far and they installed it the next day. My sales ...
I had a consulation tonite for an estimate for installation of carpets/flooring and Vian was my consultant she was so plesant to work with understood my need and budget. She was overall excellent on time and a great personality. Thank you again it was a pleasure meeting with her. ...
I arranged to have Empire install carpet in my basement for $1800. I paid them a $200 deposit and the installers arrived on time on the date chosen. However, the installers demanded full payment before they would begin work. I agreed to pay them $1400 before installation and $200 after the work was ...
Shopping at home for carpet is the only way I will ever do it again. Our sales professional, Christopher Erik Warner, made this experience very enjoyable. I would recommend him and empire to everyone. ...
I needed a new carpet for my basement that could be installed quickly and inexpensively and Empire delivered. Their sales rep Paul Pyrcz arrived on time and was very courteous, helpful and worked hard to get us a fair price. I couldn't be more satisfied. Thanks Empire! ...
Empire was nice enough not to show up for the installation today. The central customer service staff is very friendly and did an admirable job of leaving messages for the local office and sales associate; however, the local office a) never answered the phone and b) never called me back. The sales ...