My g/f and I were really looking forward to cutting our bill by a $100 each month by switching. (I also was excited for the free nfl ticket). We just finally cancelled our order after 3 failed installs. Technicians and the sales are not on the same page. We have been charged $150 dollars and don't ...
If you are thinking about signing up for Directv... Think again... real hard and make sure you do your homework first and educate yourself thoroughly regarding this company!!! Let's start with the contract you sign... You first start by calling or going online to make your first contact! The ...
When a customer says they do not want a service and then are told it can not be cancelled because the season started. That is wrong. I did not ask for the service and did not want the service (NFL package). That is initially why you lost me as a customer. Then to pull funds out of my account after ...
When I joined Directv they offered this wonderful option to give you all the movies channels for 3 full months free:) But the fail to tell you that they can't disconnect them or even set up a future date to disconnect them. You have to call in on the day that they are supposed to be disconnected to ...
I have been with Directv for many years and I have been loyal despite their rising prices and hidden fees. We were offered a free extra box a month ago, we didn't need it so we declined the offer. Now that we need the box they want to charge us $200. Umm no. Not only am I not being treated like a ...
Direct tv is watching out for its customers. Viacom wants more money, direct tv doesn't want to charge customers for their increase. Especially with the financial hardship of the majority of its customers. The longer the hold out the more pressure viacom has to settle because the companies that buy ...