I have been disputing billing practices with DirectTV for a little over a year. I believe this may be a class action suit? Anyway, the problem is with a service I used to subscribe to called Ultimate TV by Microsoft. Back in September I replaced that satellite receiver with a different model since ...
I was employed by DirecTv for 9 months before I finally quit, because I could not stand the way customers were treated. The company policies were so unethical that I felt like an unethical person myself. Take one important policy change. Customers were supposedly sent notice of it, yet every single ...
I was formerly a long-time and relatively satisfied customer of this company, but when I started to have a problem I was surprised to find that this was the most reprehensible large corporation I have ever done business with. Customer service has been a nightmare. Representatives are always polite ...
After I subscribed to the best HD package and bought a $300 DVR (which is defective), Directv created a new package of programs and took away several of the channels I originally had. I am already paying plenty for their services, twice my old cable bill. I don't believe you can ever get a deal at ...
I recently upgraded to an HD DVR and, for the most part, love it. However, the first week of April Directv began polluting the channel guide with advertising. These ads take up slots which would normally show programs, so it now takes more scrolling to go through the guide. I contacted Directv ...
I ordered DirecTv. When it was finally installed at 9:00 pm on a Saturday, after the installer cut my water main, I did not have the programming I was promised. I called customer service on Monday. I was told that the programming I wanted (network channels) was not available in my area, and that I ...