I had Directv for 4 years. When I switched to AT&T U-verse, I called Directv to cancel my service. There was no talk of any contractual obligations, but they told me I could suspend my account without cost for 3 months, just in case U-verse didn't work out. Without any warning, Directv then ...
When I got my service with direct tv they told me I was going to get 1yr of Showtime free and 3 months of Starz and HBO I had only 1 months of Showtime and I was billed for the month so I called to complain they put it back and next month I got billed again so I called them back and I told them ...
I have cancelled my account as of September. I have been a loyal customer for years but was threatened with collections action just the same and they claim that I never cancelled. I was hung up on by the agent who called me when I became irate by the threat. When I called this morning they were ...
I signed up for Direct TV accepting a promotional offer which has turned out to be my costly to me in phone calls, e-mails and my time. I have sent numerous e-mails to customer service and the response is positive but I cannot get them to credit my account. I am tired and fed up with the situation ...
I signed up two-year agreement with Direct in December. I have been paying Protection Plan for $5.99 per month since then. In September my DVR broke. I called their Service Department to report faulty equipment. They offered a free replacement which was covered by the Protection Plan. Now, the ...
I've had directv for more than 11 years and they are crooks. I went to their website and they offer service for 39.99. Today I made a payment of 65.00 and they still refused to turn my service on. I don't have any special stations, just basic. I've never seen what my bill is monthly. When I asked ...