After several months of customer no-service, my complaining that I've had at least 5 DVR breakdowns in 4 yrs. of service and writing to the VP of Customer Service and the Office of the Pres., I'm worse off than before. Rather than working to keep the customer, they are all trained in the Art of the ...
I let somebody else used my card to paid on their account and in return they gave me my cash money back in my hand for paying their billed online. I did this because their satellite services would be disconnected because it bill was due and they didn't have time to mail it their services would have ...
I used to think I had it bad with Time Warner. Well DirecTV has gone far past that. I have been with them a year now and I can't recall one month where my bill has been the same. We don't order movies or do anything on demand. Their customer service is horrible. I'm on hold with them right now ...
For over 2 years I was a loyal customer of Directv and had no problems with them. We always paid our bill on time. My problem started when I had problems with the AT&T services that were bundled with the Directv. Finally giving up on AT&T, we decided to discontinue the AT&T/Directv ...
I am writing to you because I think you should make Denver consumers aware of DirecTV's overcharges, misrepresentation, refusal for refunds, broken equipment. I have never felt more deceived by a company than I have by DirecTV. I should have researched them further, now finding they have an F ...
Direct TV has lied, committed fraud from day one with us. We were told we could get local channels and no contract. After hook up we were told we had a 2 year contract and no local channels. We could get the major channels at $3.50 per month per channel. These channels are New York, and LA. We live ...