Whoever in the collections department who is calling people at 8:30 at night to threaten them with action over an obvious misunderstanding is doing the company a great disservice. I have gone from a loyal customer for 6 years to an outraged former customer and everyone I know will hear of this. ...
1. I had Directv, paying by automatic credit card payment. I changed my account number notifying Directv, and other companies. The only company not changing it was DirecTV. The charge did not go through and they cancelled my contract without notice. I immediately paid the bill as soon as I was ...
DIRECTV made an unauthorized withdrawal to my checking account. Customer Service is useless. Agent kept telling me he as no supervisor. Then he said his supervisor is in a meeting. Said I would hold for his supervisor, he said I can't do that. ...
I was offered a promotion which gave me their most expensive package known as the Premier package free for a period of 5 months. The regular price for that package is $109. I was planning to downgrade to their cheaper package once their promotion period expired. But the promotion prematurely ended ...
We have had direct tv for 7 months now and like everybody else we have had money issues and haven't been able to pay on time or every month, but we just found out today that direct tv took $530.46 out of our checking account, which we never agreed or authorized them to take the money out. They told ...
The service man is still here hooking up my service and already I have am issue that has caused me a severe migraine. One of your sales managers has fraudulently charged my credit card 5 times for fees that your billing department denies have been charged. 3 charges for $21 and 2 charges for $25. I ...