In the last week I have been on the phone to your C/S people for several hours. It started out when I wanted a new HD/DVR to be add to a room in the house. I wound up with four (4) receivers. Two (2) times now I was informed that I needed to provid funds. The first time it was $120 and change for ...
We were changing just the family name (from one sibling to another) on our bundle services for the same residence. Direct TV told me that I could no longer use the same recievers (that we have been using) They insisted that I had to have them. I told them over and over again that nothing else had ...
I have been a customer for 10 mo. XM radio was one of reasons for signing up, but they went and dropped it, no notice no nothing. I called to cancel, they say cost me $240 to cancel. This is a bunch of crap. If I dont pay my bill i get no service, but they can drop channels without notice. They say ...
I can't believe that a direct TV supervisor quoted his script and would not acknowlede that a tv controller less than one month old should be replaced by the company at no charge instead of charging $15. We have been a long time customer, upgraded and received a new controller. Before a month's ...
I would like to know how can we older customers stop Direct TV from going up on our selected package deals coming Feb. 2010? Direct TV is offereing us older customers nothing but higher rates. They have all these new deals for new customer. We older customer will be paying more come Feb. 2010 with ...
My wife and I called Direct TV on 1/13 - 2:50PM - we do hope this note finds its way to your Director - what a wonderful employee Angelie is... Thanks again for the past and present wonderful service... We shall always continue to "sell" Direct TV to our neighbors and friends... Henry ...