Every single month I had to call for credits received only one credit... Every every every time I would get different information from customer services... Got to the point that I could tell how the system work. Customer Services told and confirmed me that showtime was free for 3 months... They ...
Failure to refund for the 2nd dvr purchased, then returned at the time of cancellation (canceled within 24-hour cancellation period). They acknowledged the need to refund for the equipment, initiated the refund, then discreetly withheld the refund citing my account was over-credited. Either issue ...
Direct TV has lied and committ fraud and scamed us from day one. I was told over the phone with a Direct TV representive before signing up with Direct TV, we would get local channels, we would not have a contract. AFTER hook up we were told no local channels and we had just signed a 2 year ...
I recently switched from Dish Network to DIRECTV to reduce my monthly costs. I wanted the DVR, Whole House (DVR) equipment, but I don't have HD TVs. The salesman said that I had to order HD equipment to get the Whole House capability, but I could have the technician disable the HD feature, then ...
20 months of awful service and they want to charge me $80 to cancel 4 months of my contract! Besides having to choose between HD and local channels because of the dish placement, the VERY SLOW lag time between channels, $100 5.00/mo to add another tv set, 30 mins on hold (telephone the ONLY way to ...
Direct tv will not be upfront about their service. I tried to cancel the Hd service and it was then that I was informed that it would cost me $69.99 to switch to the basic receiver box. You can purchase the basic box out right at Best Buy for $69.99. That's what it will cost just to save $10.00 a ...