In installation of dvr box the tech killed our phone line in some manner. Direct tv will not acknowledge that it was at fault and will not do anything about it but pass the buck. In talking to the employees who answer 1-800-531-5000 both A.M. and P.M. It appears to me that they have been instructed ...
I am not surprised to have found the many many other unfair business practice complaints online, regarding DirecTV, including poor customer service, poor quality product services, billing disputes, and more. I have NEVER submitted or even researched complaining about something online, until today. ...
I have been using the Direct TV service from past 6 months and I can't stay any more with them. Their service is very very poor and signals drop for every weather change and all the service complaints blame weather. ...
I hope I'm wrong but so many things have gone wrong on my order & installation. I did NOT order an HD DVR but that's what the installer brought (said it was on his order). That's another charge to my bill that I can't afford and they won't exchange it. Then the TV channels wouldn't come up so ...
Signed up for DirecTV, then called to cancel after football season was over. They told me I could put my account on hold and restart starting the next football season for a better deal. I said I wasn't sure, they said they would call me before any restart to confirm, so I agree. A year later, 5 ...
I am two years late in writing this letter but I will feel better just knowing that I finally got this off my chest. Around two years ago I was discussing with my neighbor how unhappy I was with Dish Network. He said that he had just switched to Direct TV and that if I switched I could give his ...