Our TV is old and the closed captioning no longer works. We had Direct TV for a couple years. At various times throughout that time, I would call, spend many hours on the phone with someone and could never get any captioning to work. Both my husband and I are deaf in one ear. The main response was ...
Called to cancel Direct TV this A.M. (Jan. 23) and was given difficult time. Spoke to a Supervisor, Teresa Hamrick, who insisted I had a 24 mo contract which I do not. Was told a cancellation fee would be charged. Have been with them since 1997 and am changing to save over $40 a month with ...
DON'T BELIEVE in anything customer rep says, they will say anything to get you sign-up and deny it later. They offered me a free DVR upgrade and said there would be no change in the contract, I signed up for it only to find out later that my contract got extended by one year. I could not cancel my ...
Ever since I have signed up for Direct tv it has been hell. They do not treat their customers well and they like to scam people on their bills and not refund their money back. I live in an apartment complex in which Direct tv has a joint agreement with Multiband, who is wonderful I might add, and ...
I established service with directtv in the sales person did not mention the 2 year contract. I realized the contract was in effect a few months later. I signed up with directtv because they have a monopoly on the NFL package. I left the whole contract thing alone because i knew i wanted the NFL ...
I made the mistake of believing what the DirecTV salesperson told me. He said that the amount per month he quoted would not change unless I upgraded service (not true) and he said if I wasn't happy, I could quit at any time (also not true). Further, he said that the terms of my agreement was for ...