Another customer service problem for DirecTV. Spoke with four different representatives today between 'sales' and 'customer service'. Both calls ended with disconnects while on hold (representative put me on hold, and then after a time, I simply get a dial tone without them returning). I actually ...
Rude on the phone, left hand does not know what right hand is doing. Different rates/methods of payments from 2 different reps. Idiot came out to install. English was a second language, wanted to hang dish on side wall of house and drape cable along side. Called supervisor with my husband standing ...
I have had a change in my income I called and asked for a break in programing price and was only offered more channels at a discounted rate, my goal was to receive same programing at lower cost seeing i could cancel and switch to dish and would be considerably cheaper, only after calling to cancel ...
I have been a good customer of directv for many years, they gave me a date to pay my bill but cut my service off before that date, and added additional charges to my bill, they billed me even though my service was off, they took money that was not authorized by me and the lady from the bank said ...
I recently subscribe to Direct TV because Comcast was too pricey. Let me begin by saying I ordered it the end of July because I received my bill from Comcast (comass) at $189.00 which only includes cable/internet services. I had a installation date of August 1st between 12-4. The installer calls my ...
As a customer of DirecTV for 10 years I received a phone call offering me a free promotional of free movie and NFL channels for 6 months. I was told if I liked the service I would automatically be billed, however if I chose to not continue with the additional package I would need to call and ...