When I became a customer of direct tv in May 09 the told me all of these things to get me to become their customer such as if a friend referred me we both would get a hundred dollars knocked off our bill at $10 month they denied both of us that, they promised me my bill would be $34.99 month for a ...
Customer of Directv for many years. We had to cancel service due to sale of home. Called Directv to disconnect. Spoke with a customer service rep and she transferred me to a person in higher command, his name was Chris. I explained to him that we had sold the house and he looked up our account. He ...
I have talked to many of your personnel today explaining that my son almost crushed himself with our T.V. So we have to remove it from our home therefore we have to cancel our Dtv. Not only were they rude and very robotic on the phone they left me on hold for almost 15 minutes only to put me on the ...
I got direct tv installed about five days ago, mostly sold on their customer support base. Well, my dvr has simply quit on me, it just won't turn on and I am told it needs to be changed, however now I have to wait two days and on top I have to pay 19.99 for the shipping and handling. On top of it ...
I am trying to transfer the location of my direct tv account from one home to the new one. However, they won't do it without a credit card. I bundled through Qwest in SW Washington State. I don't understand how they can charge me for cancelling the TV system through Qwest but they can't charge me ...
Two years ago we got the service and had to buy the two extra receivers for a total of $400 to keep cause they were not included and that's what we wanted. Went to cancel cause there prices are nuts compared to dishnetwork where all receivers are free and need to be returned. Directv says ours need ...