I cancelled service after 30 months on a 24 month contract only to be billed a contract break fee. Since I had bundled billing CenturyLink paid the erroneous fee and then proceeded to call be everyday, including Christmas Eve, Christmas Day and into New Years. I called DirecTv and demanded to speak ...
POMONA, CALIFORNIA - Being a new customer to Direct TV, I thought I would get better customer care and help from them, however everything was a nightmare! After I had spoken to a sales representative about my installation, she had scheduled me for the next available appt (1 week later), it didn't ...
Directv double charged my account when I paid my bill. This caused some overdraft fees from my bank. Directv refused to resolve issue even though I have faxed multiple documents showing where my account was processed twice, therefore causing the overdraft. I faxed, and emailed and did whatever they ...
I had directv for almost 10 yrs, I had a dvr that was constantly malfunctioning, I complained continuously for almost 18 months. They kept telling me to reset, that wasn't working. It got so bad the dvr was unwatchable, it wouldn't hold a picture for more than 3 seconds. They refused to help so I ...
I cancelled my DirecTV account in December after having an account with them since and promptly received a bill showing a $25.17 credit. I then returned my three access cards as requested. In January I suddenly receive an email saying my account was past due by $56.94. I never received a bill for ...
Your new interface is ridiculous. The color scheme is gloomy. Using reversed white fonts that bleed out on the 3rd line of the top title line is poor. The time to change from saved movies and the main menu is over 11 seconds. Are you kidding? In this day and age. The interface is clunky! Who ...