I received advertising for their product in mail almost daily. Due to the fact I was unhappy with my present TV Cable service, I called the 800 number and discussed the possibilities of using their Direct TV System. All sounded great so I placed my order. When installer showed up as scheduled, I ...
I disonnected service in November however the agent failed to tell me that if I did not call back and change the status to cancel I would still be charged. I was charged for December although I neither used the service or lived at the address where the service was. I called them on December 31 when ...
We made a oral agreement on the phone to get direct tv with the first month free and so much a month for 6 months and a free dvd player So we signed up and got connected. After we got the fist bill it was over $120 not $49 as agreed and no voucher for dvd player as we was told. I called and was ...
Three days before Christmas, DirectTV charged my bank account $383 without authorization. I haven't been a customer of DirectTV for four months! I cancelled my service with DirectTV after I moved to a new address and DirectTV was unable to provide the contracted services. They told me I would owe a ...
I spoke to a direct tv representative in september concerning charges for dvdr that was not in use in my home. The operator told me that the installer that came to my home, was not to install equipment that was not connected to a television set. I was told that i would be taken off of the 24 month ...
The Day after Christmas I checked my bank account and they just took $165.39. No warning, nothing. I see I am not the only one. The email I sent today says it all. Thanks to your site I will go to the bank tommorrow and let them know! Dear Direct TV, Why has your company treated me like this. I ...