After 2 months of disputing a bill for connection services and never receiving anything by mail - not a bill, not a reply to my dispute, nothing, DIrecte TV is still unwilling to come to a resolution over the $150 owed. Their customer service reps are powerless and the dispute dept. Doesn't take calls, imagine that.
I should say that there were errors on both ends, mine for not marking my calendar that the service was going to restart, and D-TVs for not ever billing me for the services.in fact, I still don't have a single bill or communication. Only several calls from their very nasty collection agency, Allied Interstate
0 comments