I lost my job in May so I was no longer able to pay my Direct TV bill, but I intended on reinstating my service as soon as possible. In the meantime I received a collections notice dated 01/13 for 176.41. On 02/27 Direct TV drafted 428.45 from my account without my consent or prior knowledge. Is ...
I contacted customer service today to simply seek help in how to lower my monthly bill. It has steadily increased from a starting point around $90 a month to this month $188. This in just 12 months. Some of it is my fault for movie rentals and add on packages. However the questions I had concerned ...
DirecTV sales people do not tell new customers exactly what equipment and the attendant costs. After installation of equipment, with only 2 of 6 sets operational, we were told we would need to buy 4 more boxes at $70/box to receive service in the entire house. This added cost raised the price over ...
We have been a Direct TV customer since January our contract was for 18 months and have been on month to month since. We started our service with 4 receivers and last year downgraded to 3 receivers. Also last year had technical problems with 2 of 3 revivers and needed replacement. When calling on ...
I have had terrible experience with Direct TV. I feel trapped. They find sneaky ways to renew your 2 year contract without even informing you, so you are basically stuck either paying them forever, or cancelling and paying the cancellation fee. When I called to cancel my service, I first confirmed ...
This month has been a horrific experience dealing with DirecTV. Messing up on service calls and overcharging my bill. I have wasted time with customer service and now they reap the benefits of their mistakes. Enjoy my money. ...