We originally signed up for service through Qwest. Our house was up for sale. They said not to worry, if when you move to apartment and service can't follow because of location, you can cancel. Moved to apartment and complex says that service in our location is impossible because of way we face, ...
My receiver had gone out 3x's in 24 hrs. Called the Tech Support was explained how to fix the problem each time, did them—each time. They want me to pay for a service plan for something that is their equipment. I am 7 months into a 2 yr contract. Everytime I turn around something is wrong with the ...
I cancelled my Direct TV service in January. They did not want the boxes returned but wanted the cards. Cards sent in. Received that same month a final statement from them showing a zero balance due. In August I received a bill from Direct TV stating that I owed them $68.00 for pay per view movies. ...
I called back in May or June about how the different functions through the use of the remote control were extremely slow. Also the HD channels, for the most part, do not appear to be in HD. I have compared my HD service to my friends and theirs is so HD. Mine is a joke. DirectTV has told me they ...
I just cancelled my service and was told that I had to pay a early termination fee because a bought a HD receiver from them for a new tv and that automatically signed me up for a new two year contract. They charged me $100 for the HD reciever took back my old reciever and continued to charge a ...
Called on July 14 and spoke to Jean on Customer Billing Dept., asked her about why my bill was so high, her respond was because of my prime channels. I told her that when I signed with Direct TV the amount was to be $61.51 for the first year and then on the second it would go up to $98.00, that is ...