When I called about their services I had been told they had more satellites and improvements for when it rains. The sales guys said if I had problems and lost signal when it rained just call tech support and someone would come out. Well, only have had service a few months and lost our service due ...
Have used DirecTV service for the last six or seven years. Neighborhood trees grew up into the satellite signal path and programming became corrupted. Had three of DirecTV service people over a two year period out to correct the problem. At first viewing was improved but the last time there was no ...
This company needs to be dealt with legally. I honestly believe that as consumers we need to file a class action to stop this company. They will access your bank acct whenever they want, sometimes up to a year later! And take what they think you owe them. Sounds illegal, doesn't it? Well, it's in ...
We switched from Dish to Direct because Dish had terrible customer service, but their programming and equipment were awesome. I believe that in this day and age you should not have to put up with poor customer support/service. Little did I know it would get worse moving to Direct. 3 days after we ...
I was a Direct TV customer in Gulf Shores, AL 36542 and terminated my service in February. I paid my balance in full at that time and was instructed that the only means to return their equipment was to wait for boxes and labels to be delivered to my new address in Gulf Shores AL 36542. Nothing has ...
Being new to DirectTv, I of course depended on their representative to explain things to me. There are many different packages, equipment offers and discounts, that I found it confusing. I was advised there was a $10 monthly discount upon signing up for autopay, which I did at the time of my order. ...